How do I update Cinobo on my device?

Select the device you wish to update.

Computer

Cinobo updates automatically as long as you keep your browser updated. If you are having issues, make sure you are using the latest version of your preferred browser and clear your cache memory from your browser history.

How to update your browser on Windows:

- Google Chrome: Go to Google Chrome and select the three dots ICON_3_DOTS_MENU.svg on the top right, then click on Help > About Google Chrome. On the pop-up page you’ll be able to see if Chrome is updated and what the current version is i.e. version 106.0.1370.47 (official version) (64 bit)

- Mozilla Firefox: Go to Mozilla Firefox and select the three lines ICON_WEBSITE_MENU.svg on the top right corner. Click on Help > About Mozilla Firefox. On the pop-up window you’ll see if Firefox is updated and what the current version is i.e. 105.0.2 (64-bit)

- Microsoft Edge: Go to Microsoft Edge and select the three dots ICON_3_DOTS_MENU.svg on the top right corner, then click on Settings > About Microsoft Edge. On the pop-up page you’ll be able to see if Microsoft Edge is updated and what the current version is i.e. version 106.0.1370.47 (official version) (64 bit)

How to update your browser on a Mac:

- Google Chrome: Go to Google Chrome and select About Google Chrome on the top left. On the pop-up page you’ll be able to see if Chrome is updated and what the current version is i.e. version 106.0.1370.47 (official version) (64 bit)

- Go to Mozilla Firefox and select About Mozilla Firefox on the top left. On the pop-up page you’ll be able to see if Mozilla Firefox is updated and what the current version is i.e. version 105.0.2 (64-bit)

- Safari: From the Apple menu in the corner of your screen, choose System Settings. Then click General in the sidebar, and Software Update on the right-hand side. Or choose System Preferences. Click on More information to see all availables updates. Select Safari from the list and click Software Update.

Android smartphone & tablet
  1. Open the Google Play Store app on your device
  2. Select your profile picture on the top right
  3. Select Manage apps and device
  4. Select the Available Updates tab where you can see if there are any updates available for the Cinobo App
  5. Select Update       

The first time you launch the app after an update, you may be asked to log back in to your account using your email and password.

iPhone & iPad
  1. Open the App Store on your device
  2. Select Account on the top right
  3. You can see any available updates for the Cinobo app under the Available Updates tab
  4. Select Update

The first time you launch the app after an update, you may be asked to log back into your account using your email and password.

Android Smart TV
  1. Open the Google Play Store app on your device
  2. Select your profile picture on the top right and then select Manage apps and device
  3. Select the Available Updates tab where you can see if there are any updates available for the Cinobo App
  4. Select Update

The first time you launch the app after an update, you may be asked to log back in to your account using your email and password.

Apple TV
  1. Open the App Store on your device
  2. Go to the Purchased section and find the Cinobo app.
  3. If an update is available, the option to update the app will appear.
  4. Select Update

The first time you launch the app after an update, you may be asked to log back in to your account using your email and password.

LG Smart TV
  1. Open the LG Content Store on your device
  2. Go to Apps
  3. Go to My apps
  4. Select the Cinobo app
  5. If there is an update available for the Cinobo App, select Update

The first time you launch the app after an update, you may be asked to log back in to your account using your email and password.

Samsung Smart TV
  1. Open the Samsung Smart Hub on your device
  2. Go to Apps
  3. Go to My apps
  4. Select the Cinobo App and continuously press the central button on your remote until the menu appears
  5. If there is an update available for the Cinobo App, select Update

The first time you launch the app after an update, you may be asked to log back in to your account using your email and password.

If you want your apps to update automatically:

  1. Open the Samsung Smart Hub on your device
  2. Go to Apps
  3. Go to My apps
  4. Select Settings (on the top or bottom of the page depending on the model)
  5. Activate Automatic Updates
Android box
  1. Open the Google Play Store app on your device
  2. Select your profile picture on the top right corner and then select Manage apps and device
  3. Select the Available Updates tab where you can see if there are any updates available for the Cinobo App
  4. Select Update

The first time you launch the app after an update, you may be asked to log back in to your account using your email and password.

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