Click SIGN UP on the top right of the page and follow the steps to enter your email address and create your password. Once you create your account, select your subscription and enjoy unlimited streaming. If you are new to Cinobo you will automatically have a 14-day free trial with absolutely no commitments! <a href="/en/help/about-cinobo/how-does-the-free-14-day-trial-work">Learn more about the free trial</a>.

How do I create an account?

Φτιάξε τον λογαριασμό σου και διαχειρίσου τις ρυθμίσεις του

Set up your account and manage your details

Choose the device you want to connect to your Cinobo account:

How do I log into my account?

<ol><li>Log in to your Cinobo account&nbsp;</li><li>Click on the menu icon <img src="https://cinobo-s3-bucket.s3.eu-west-3.amazonaws.com/ICON_WEBSITE_MENU_06e3967bb4.svg" alt="ICON_WEBSITE_MENU.svg"> on the top right of the page</li><li>Select Account</li></ol>You will be able to find and manage your account and subscription information on this page. The options to change your payment method and to cancel, purchase or reactivate your subscription, are also available there.

Where can I find my account and subscription information?

Choose the device you want to log out from<blockquote>Logging out of your account or deleting the Cinobo app does not cancel your subscription.</blockquote>

How do I log out from a device?

It is not possible to change the email you use to log in to your Cinobo account, but you can easily change your contact email so that you never miss on important notices about your subscription.<ol><li>Log in to your Cinobo account.</li><li>Click on the menu icon <img src="https://cinobo-s3-bucket.s3.eu-west-3.amazonaws.com/ICON_WEBSITE_MENU_06e3967bb4.svg" alt="ICON_WEBSITE_MENU.svg"> on the top right of the page and select Account.</li><li>Find the contact email field, type in the new email address and select Save.</li></ol><blockquote>If you change your contact email, keep logging in with your original account email (also displayed in the Account section).</blockquote>

How can I change my account email?

You can use up to 5 devices to log into your Cinobo account. If you have reached your device limit, the following message will appear: “You have exceeded your device limit”. Clear the existing device list to allow for a new device, by following these steps:<ol><li>Log in to your Cinobo account</li><li>Click on the menu icon <img src="https://cinobo-s3-bucket.s3.eu-west-3.amazonaws.com/ICON_WEBSITE_MENU_06e3967bb4.svg" alt="ICON_WEBSITE_MENU.svg"> on the top right of the page and select Account.</li><li>Go to Settings and click on Clear device list.</li></ol>

How do I manage the devices connected to my account?

<ol><li>Log into your Cinobo account.</li><li>Click on the menu icon <img src="https://cinobo-s3-bucket.s3.eu-west-3.amazonaws.com/ICON_WEBSITE_MENU_06e3967bb4.svg" alt="ICON_WEBSITE_MENU.svg"> on the top right of the page and select Account.</li><li>Go to Settings and click on Parental control activation.</li></ol>You will receive an email with a 4-digit PIN that will be required for all streaming of films unsuitable for children under 13 years old.<blockquote>In case you forgot your parental control PIN or wish to change it, simply go back to Settings, click on Parental control activation and select Send me a new PIN on the pop-up window. The new 4-digit PIN will be sent to your email.</blockquote>

How does the parental control filter work?

<ol><li>Select LOGIN on the top right of the page</li><li>On the log in pop-up window, select Forgot password?</li><li>Type in your Cinobo account email and tap on Send Instructions. You will receive an email with a reset link.</li><li>Click on the reset link and on the new page, create your new password.&nbsp;</li></ol><blockquote>If you cannot spot this email, check your spam and promotions folders.</blockquote><blockquote>If you already are logged into your account, select the menu on the top right of the page and click on Account. Under Account details, click on the Send password reset link to receive the corresponding email. Clicking on the link that email contains, will open a page for you to create your new password.</blockquote>

I can't remember my password. What can I do?

If you tried to log into your account and got the message “The e-mail or password is incorrect. Please try again.", then<ol><li>Make sure the email filled in is actually the email you used to create your account, not the email you have saved as your contact email.</li><li>Make sure you have typed your email correctly.</li><li>Make sure you type your password in the right language with correct capitalization.</li><li>Reset your password. <a href="/en/help/my-account/i-can-t-remember-my-password-what-can-i-do">Here’s how to</a>.</li></ol><blockquote>If you face issues logging in from your computer, make sure you are using a supported browser in its most up to date version. <a href="/en/help/devices-and-apps/how-do-i-update-cinobo-on-my-device">Here’s how to</a>. If you are having issues logging in from any other device, make sure your device is supported and that you have the most current software version of the Cinobo app. <a href="/en/help/devices-and-apps/what-devices-is-cinobo-supported-on">Here’s how to</a>.</blockquote>

It says "The e-mail or password is incorrect. Please try again." What do I do?

To stop receiving our emails, click on the Δε θέλω να λαμβάνω ενημερώσεις link at the bottom of our newsletters.<blockquote>Don’t forget our newsletter is the best way to find out about exclusive offers, discounts, gifts and the Cinobo Pass which provides you with free cinema tickets in Athens and Thessaloniki. You will also be the first to know about new movies, premieres and events, our suggestions, the top 5 films of the week and new Journal articles.</blockquote>

I don't want to receive emails from Cinobo. What do I do?

Τι είναι το Cinobo, πώς θα ξεκινήσεις και τι θα βρεις μόνο εδώ



Ξεκίνα την συνδρομή σου και όρισε τους τρόπους πληρωμής 

Χρήσιμες πληροφορίες για προβολή ταινιών εντός και εκτός σύνδεσης


Streaming preferences and watching on the go

Κάνε αναζήτηση ταινιών, φτιάξε λίστες και πες την γνώμη σου για ό,τι βλέπεις


Search for movies, create your lists and add reviews

Σε ποιες συσκευές μπορείς να δεις Cinobo και πώς να συνδεθείς


Τι είναι τα δωρεάν Cinobo Pass εισιτήρια και πώς τα αποκτάς

More about the Cinobo Pass free tickets and how to get them 

Τι είναι η δωροκάρτα του Cinobo, πώς να την αποκτήσεις και πώς λειτουργεί


What is a Cinobo Gift Card and how it works

Λύση και διόρθωση πιθανών προβλημάτων 

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