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Troubleshooting

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Troubleshooting

  • I am experiencing technical difficulties
  • I’m having trouble logging into my account
  • I’m having trouble resetting my password.
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  • Cinobo is set to English but I want it to be set to Greek (or vice versa)
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  • I’m having trouble understanding the duration of my subscription and my billing date.
  • I’m a subscriber and I’m having trouble redeeming a promo code
  • I’m a new subscriber and I’m having trouble redeeming a promo code
  • I can’t find the cast icon when I try casting Cinobo to my Chromecast
  • I can’t find the keyboard when trying to log in on an Android smart TV or Android TV box, or when searching for movies on the Cinobo app
  • The movie I’m watching on my Android TV or Android TV Box is playing with no sound. What can I do?
  • I’m having trouble finding a solution here. I would rather talk to a customer support agent

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