Select SIGN UP on the top right of the page to enter your email and create your password. Then, select and activate your subscription, enter your payment information and automatically get a 7-day free trial, with zero commitments! No charge will be made during the free trial period and you can cancel easily online, any time during your free trial or your subscription.If you already have a Cinobo account but never activated your subscription, select LOGIN to sign into your existing account, click on Account Settings from the menu on the top right of the page and activate your subscription to enjoy your 7-day free trial!

How do I start my subscription?

Ξεκίνα την συνδρομή σου και όρισε τους τρόπους πληρωμής 

The first charge takes place after the last day of your free trial. From then on, there will be an automatic charge of 8.99€ a month for as long as your subscription is active. You can cancel easily online, any time from your Account Settings section.To see the exact date of your next charge:<ol><li>Go to the cinobo.com from a browser and log in.</li><li>Click on the menu icon <img src="https://cinobo-s3-bucket.s3.eu-west-3.amazonaws.com/ICON_WEBSITE_MENU_06e3967bb4.svg" alt="ICON_WEBSITE_MENU.svg"> on the top right of the page and select Account Settings.</li><li>Go to My subscription and check your payment dates</li></ol>

When and how much will I be charged for my subscription?

<ol><li>Log into your Cinobo account.</li><li>Click on the menu icon <img src="https://cinobo-s3-bucket.s3.eu-west-3.amazonaws.com/ICON_WEBSITE_MENU_06e3967bb4.svg" alt="ICON_WEBSITE_MENU.svg"> on the top right of the page and select Account Settings.</li><li>Go to My subscription and select Cancel subscription.</li></ol>Once you cancel, you will receive a confirmation email. You can keep using your account for all days left in your monthly subscription plan. After your subscription's expiration date, you lose access to Cinobo and no more charges take place, unless you reactivate your subscription.<blockquote>This is the only way to cancel your subscription. Logging out of your account or deleting the Cinobo app does not cancel your subscription.</blockquote><blockquote>To avoid being charged for the next month, cancel at least 24 hours prior to your subscription renewal date.&nbsp;</blockquote>

How do I cancel my subscription?

<ol><li>Log into your Cinobo account.</li><li>Click on the menu icon <img src="https://cinobo-s3-bucket.s3.eu-west-3.amazonaws.com/ICON_WEBSITE_MENU_06e3967bb4.svg" alt="ICON_WEBSITE_MENU.svg">on the top right of the page and select Account Settings.</li><li>Go to My subscription and select Activate your subscription</li><li>Choose your subscription and select Start your subscription</li><li>Enter your payment information and select Submit</li></ol><blockquote>If you have recently cancelled and are still in the last month of your subscription, you will find the option of Reactivate your subscription instead of Activate your subscription.</blockquote>

How do I reactivate my subscription?

Absolutely! Cinobo allows you to conduct your card payments securely, using the Adyen electronic payment portal, which guarantees the safety of your payments and personal data. Adyen uses the PCI DSS (Payment Card Industry Data Security Standards) 3.2 security protocol as a Level 1 PCI service provider, the strictest certification in the online payment market. Furthermore, we at Cinobo use HTTPS for all personal data, including our website, subscription purchase and managing your account procedures.

Are my payment details secure?

<ol><li>Log in to your Cinobo account.</li><li>Click on the menu icon <img src="https://cinobo-s3-bucket.s3.eu-west-3.amazonaws.com/ICON_WEBSITE_MENU_06e3967bb4.svg" alt="ICON_WEBSITE_MENU.svg">on the top right of the page and select Account Settings.</li><li>Go to My transactions and select Update payment method</li><li>Type in and save the information of the card you want to use</li></ol>

How can I change my payment method?

Your payment may have failed for a variety of reasons. Before you go through with your payment again, please make sure that:<ol><li>The card you are using is either Visa or Mastercard</li><li>You are typing the correct information</li><li>Your card has sufficient balance for payment</li><li>You are completing your bank’s 3D secure transaction verification process</li></ol>If your payment still does not go through, contact your bank to find out the reason your payment is declined.<blockquote>If you have confirmed that there is no problem with your card and still can’t complete your transaction, please <a href="cinobo.com/en/help#contact">contact us</a>.</blockquote>

My card was declined. What do I do?

If, on the date of your subscription renewal your payment fails, we notify you via email. The system will attempt to process the payment again in four days. If it fails again, it will make two more attempts, with each subsequent try occurring four days after the previous one. To avoid cancellation of your subscription, make sure your card has sufficient balance before the next payment attempt.If your payment fails four times in a row, your subscription will be cancelled and you will lose all subscriber privileges. <a href="/en/help/subscription-and-payment/how-do-i-reactivate-my-subscription">Here’s how to come back to Cinobo</a>.

My payment failed. How can I avoid my subscription being cancelled?

<ol><li>Log into your Cinobo account.</li><li>Click on the menu icon <img src="https://cinobo-s3-bucket.s3.eu-west-3.amazonaws.com/ICON_WEBSITE_MENU_06e3967bb4.svg" alt="ICON_WEBSITE_MENU.svg"> on the top right of the page and select Account Settings.</li><li>Go to My transactions to find your Transaction history</li><li>Select Download to download your receipt</li></ol>

Where can I find my transaction receipts?

Choose one of the following options to see the steps to redeem a promo code. For more information on the offer you received, carefully read the terms of the offer found in all relevant promotional material.

How can I redeem a promo code?

Τι είναι το Cinobo, πώς θα ξεκινήσεις και τι θα βρεις μόνο εδώ



Φτιάξε τον λογαριασμό σου και διαχειρίσου τις ρυθμίσεις του

Set up your account and manage your details

Χρήσιμες πληροφορίες για προβολή ταινιών εντός και εκτός σύνδεσης


Streaming preferences and watching on the go

Κάνε αναζήτηση ταινιών, φτιάξε λίστες και πες την γνώμη σου για ό,τι βλέπεις


Search for movies, create your lists and add reviews

Σε ποιες συσκευές μπορείς να δεις Cinobo και πώς να συνδεθείς


Τι είναι τα δωρεάν Cinobo Pass εισιτήρια και πώς τα αποκτάς

More about the Cinobo Pass free tickets and how to get them 

Τι είναι η δωροκάρτα του Cinobo, πώς να την αποκτήσεις και πώς λειτουργεί


What is a Cinobo Gift Card and how it works

Λύση και διόρθωση πιθανών προβλημάτων 

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Subscription and payment