I’m a new subscriber and I’m having trouble redeeming a promo code
Make sure you are following the correct steps to redeem a promo code as shown here.
If you are having trouble redeeming your code:
- Make sure your promo code is active and applies to new subscribers. Check the offer's terms to find out the time period in which you can redeem your code.
- Make sure you are redeeming your code in the process of creating your account.
- Make sure your code has not already been redeemed by a different account and is compatible with your chosen subscription plan.
If you’re still having trouble, contact us.