I have cancelled my subscription but still have access to Cinobo. Can I get a Cinobo Pass?

Yes, as long as you're still within the subscription period you've already paid for, you're considered an active subscriber and can get a Cinobo Pass, even if you've already cancelled. Once that period ends and your subscription officially lapses, you won't be eligible for a Cinobo Pass anymore unless you reactivate it.

If you'd like to reactivate your subscription, instructions are available in the subscription reactivation guide in the help center.

If problems persist after reactivating your subscription, Cinobo's 24/7 customer service center is available to help.