How does the parental control filter work?

Follow the steps below on the Cinobo website, accessing cinobo.com from a web browser. Managing your account is not available through the Cinobo app.

  1. Log into your Cinobo account.
  2. Click the account icon in the top right (it only appears once you're logged in) and select Account Settings from the menu.
  3. In the Account Settings section, click Enable parental control.

You will receive an email with a 4-digit PIN that will be required for all streaming of content unsuitable for children under 13 years old.

If you forget or want to change your 4-digit PIN for the parental control filter, go back to Settings, click Enable parental control, and in the pop-up window click the Forgot your PIN?. You'll receive the new PIN by email.

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