I am experiencing technical difficulties

1. Make sure your device is connected to the internet. You can try opening another website or app.
2. Make sure your device supports the Cinobo app. See all supported devices here.
3. If you are having issues with the Cinobo website, make sure you are using the latest version of your preferred browser. If you are having issues with the Cinobo app, make sure you have the latest version of the app and that there are no updates available for your mobile or smart TV. You must complete all necessary updates on your device and on the app for Cinobo to run smoothly. Here’s how to update your device.

If you are experiencing technical difficulties streaming films, here are some steps you can follow to resolve the issue.

If you are still experiencing difficulties, contact us.